Frequently Asked Questions

Why do I need a BottleWise Bag?

A BottleWise bag is a multi-purpose bottle bag you can use for all kinds of travel. For air travel, the padded bottle compartments and liquid-tight Bot'lPaks keep your bottles safely stowed within your checked luggage. When traveling by car or train, simply snap your padded Bot'lPaks into the bag's outer shell and you have a stylish everyday wine carrier for picnics, concerts or other special events. BottleWise Duo is the only bag on the market with the flexibility to travel any way you do. No other wine bag can provide double-duty versatility with such practical sophistication.

What makes a BottleWise bag special?

The bag has been designed, engineered, and tested to fit a wide variety of bottle travel situations. Our industrial design team worked through several prototypes to get a perfect balance of functionality, durability and style. The result is a compact, lightweight design that folds flat that provides convenient one or two-bottle protection when you need it. Each bag is proudly made in the USA and features quality materials and workmanship.

How does BottleWise keep bottles safe?

We know checked baggage takes a beating during the course of your journeys, but with BottleWise your bottles stay safe and secure no matter what. Our patent-pending design features padded snug-fit sleeves that protect up to two 750 ml bottles, plus two interior liquid-tight pouches that safeguard luggage contents in the unlikely event of breakage.

Besides wine, what else can I use my BottleWise Duo for?

The BottleWise Duo was developed with the sophisticated traveler in mind. The padded, liquid-tight Bot'lPaks can be used to safely transport all types of bottles. From culinary delights such as olive oil, sauces, marinades and balsamic vinegar to other, more potent finds, like that great bottle of single malt scotch, vodka, bourbon, tequila, and yes, even energy drinks. So what do you need to transport? Tell us. We'd love to hear about it.

Can I get my company logo put on the bag?

Yes, BottleWise will help you extend your brand by embroidering your company logo onto bags. Set-up charges may apply. Please contact our Corporate Sales team for assistance with your order inquiry.

I am a retailer. How can I learn more about carrying BottleWise bags in my shop?

As a new company, we're always excited to hear from other people who are passionate about culinary travel products. Please contact us and we'll get back to you right away.

Do you offer a guarantee?

Absolutely! Every BottleWise bag comes with an unconditional lifetime guarantee. What do we mean by that? It's quite simple really. If you are ever dissatisfied the performance of your BottleWise bag, we'll replace it free of charge, or give you your money back. No exceptions. No questions asked.

Can I get my order gift wrapped?

Yes. For a charge of $4 your gift will be packed in a contemporary style tissue paper and organza bag with a satin ribbon.

How can I track my order?

Once you place your order online, you will receive an email confirmation with the tracking information.

Where can I make returns?

BottleWise stands behind the quality and workmanship of its bags. If you are ever dissatisfied the performance of your BottleWise bag, we'll replace it free of charge, or give you your money back. Simply contact us here to receive a Return Authorization (RMA) number. Returns are processed quickly and you will receive a replacement or refund once your item has been received.